Dell it assistant setup

To manage your remote systems from a single location, install the interface and the services on the same system. To manage your remote systems from many different locations, you can either 1 install the IT Assistant services on one system, and then install the IT Assistant browser-based user interface on other systems throughout your network, or 2 install the Microsoft IIS Web server and the IT Assistant browser-based user interface on the same system, install the IT Assistant services on the same system or another system, and then run user interfaces on any system with Internet Explorer on your network by pointing Internet Explorer to the system running the browser-based user interface.

If an interface is run through the corporate intranet using Internet Explorer, it is called a Web-served interface. If a system is running a Web-served interface, there is no local installation of the interface on that system; it is totally reliant on Internet Explorer and the IIS installation on the system hosting the IT Assistant browser-based user interface.

Both scenarios enable one management station to support multiple interfaces. The only difference is that if the interface is installed locally, you can start IT Assistant from its desktop icon or menu item. If the interface is not installed locally, you must run it Web-served by starting Internet Explorer and then pointing it to the correct address of a system hosting the IT Assistant browser-based user interface and IIS.

In the second scenario, the interface is registered as a virtual root with the IIS Web server. The registration occurs during the interface installation, so you must install the Web server before installing IT Assistant. If the Web server is not present at installation, IT Assistant informs you that the browser-based user interface can only be used on the local system the system on which you are installing it.

If you install the Web server after installing IT Assistant, you can rerun the IT Assistant installation program to register the interface as a virtual root. The default page for Web servers can vary. You must ensure that the IT Assistant default Web page, default. The examples in the following sections illustrate how to set up an account with the user name CIMUser and the password Dell that has access to CIM instrumentation data. The examples are divided into three sections: client system setup , IT Assistant management station setup , and user interface setup.

You must configure each installation of the IT Assistant browser-based user interface to use the CIM user name and password. You can do this on a system with a locally installed interface or on a system running a Web-served interface.

You must install SNMP on the management station; it is a prerequisite. If you want to install SNMP on other system on the network running different operating systems, see the operating system documentation for those systems on how to install SNMP. To install IT Assistant, perform the following steps:. This requirement holds for systems running the interface from a local installation on the same system and for those running the interface Web-served usually from another system.

If a Web-served interface detects that the local system does not have the JVM, the interface allows you to install it. The main page is listed as default. If you just need drivers, installed Dell Command Update. Other then that, not sure. Have not needed to install supportassist. I just refreshed 40 OptiPlex 's and Support Assist would install but not function right. To continue this discussion, please ask a new question. Dell , Followers - Follow Mentions Products.

Chris Dell. Spiceworks Help Desk. The help desk software for IT. Track users' IT needs, easily, and with only the features you need. Learn More ». Get answers from your peers along with millions of IT pros who visit Spiceworks. Dell Dell , Followers Follow.